Data Collection Practices

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information is utilized for these purposes:

  • Service Provision and Contract Fulfillment:
    • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity to confirm that you meet our rental criteria. Our team also oversees the vehicle collection and return procedures, along with processing payments and managing any applicable deposits and fees.
  • Customer Communication for Service and Support in Darlington:
    • Issuing booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer support. Informing you of any service or policy changes.
  • Marketing Preferences in Darlington:
    • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
  • Service Enhancement for Customer Benefit:
    • Monitoring website interactions to enhance user experience and improve site functionality. Conducting research to refine our vehicle fleet and services.
  • Regulatory Adherence in Darlington Car Hire:
    • Adhering to legal and regulatory standards. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Information:

  • Third-Party Service Providers: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all bound by contracts to safeguard your data.

Your personal information is not sold for marketing.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This includes encryption, controlled access, secure servers, and periodic security evaluations. Nonetheless, it is important to acknowledge that no method of electronic transmission or storage is entirely secure.

Data Retention Policies

We retain your personal information solely for the duration necessary to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The length of time we keep this information depends on its nature and the specific context of its use.

Your Rights in Darlington

Your rights under UK data protection law in Darlington

  • Accessing Your Information: Obtain a copy of your personal information with us.

For any inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Policy

Our website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the option to adjust your cookie preferences via your browser settings, allowing you to control your online experience while using our services.

Policy Changes

We may revise this Privacy Policy from time to time to incorporate updates related to our practices or legal obligations. Any changes will be reflected on this page with an updated "Last Updated" date. Regularly reviewing this policy is advisable to stay informed about how we manage your information.

Contact Our Team

For inquiries regarding this Privacy Policy or our data practices, please reach out to us.

Darlington Car Hire Services
Whessoe Road, Darlington, DL1, County Durham, United Kingdom
Contact Number:: 441325935650